In order to achieve future success, The Home Depot must focus on building better partnerships and relationships with stakeholders and vendors along with innovating and improving its online eCommerce and in-store experience and pro services to its pro consumers. The first step in building a better Business model starts by building better relationships. By adding a customizable experience for both Pro and DIY customers in-store and online will help in creating long-lasting and loyal customers. This can be done through partnerships with vendors in implementing AI, VR, and AR and Machine Learning solutions. This will create an in-home experience for the customers before ever making a purchase. For example, through the use of AR technologies, customers can envision and see how a product would look in their home or how a paint color would look on their wall all before ever making a purchase, adding to the value of the experience. Through the use of AI and Machine Learning, Pro consumers can see how much supplies would cost before ever loading a truck and offer price alternatives and material suggestions through AI and Machine Learning applications. 

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To be honest, The Home Depot already uses some of these tools and applications, but like anything, it can be improved upon to offer a wider range of experiences customized to each individual. The process flow chart depicts the steps needed to create, test, and implement projects related to the areas mentioned above, along with a brief estimated cost analysis showing a comparison between the cost of the project and projected future gain.